Our managed care service is designed around industry best practices, regulatory compliance requirements and innovate technology solutions. Leveraging our services ensures our clients are supported 24X7 and are positioned proactively to be better aligned with external regulatory requirements such as CFR Part 11, Sox, JSox and Hippa.

Our solution is based on.

• On-Site Support
• Off-Site Local On Demand Support
• Offshore Support

Depending on your requirements (business, finance, regulatory) we refine our base packages to tailor fit your needs.

Our Tactical Services include:

• Provide onsite and offsite support to key business units
• Operating System Installation, Configuration, Administration and Support.
• Server (Physical and Virtual) and Storage Hardware Installation, Configuration, Administration and Support
• Directory Services installation, configuration, administration, monitoring and support.
• Infrastructure Applications and Utilities including Monitoring, Virus and Security products
• Disaster Recovery and High Availability Testing
• Infrastructure Related Technical Writing Services
• Assist in planning and designing Operating Systems upgrades, Server Computing (Physical and Virtual) integration\consolidation, capacity planning around Storage, DR, HA and Infrastructure applications and utilities including Backup, Monitoring, Virus protection, auditing and security
• Helpdesk, server, network and desktop support
• Compliance Scorecards